Candice C
QuickBooks Team

Employees and payroll

Hey there again, @Accountant1233

 

I appreciate you returning back and letting us know those steps didn't work. 

 

Since you're the error is persisting, I recommend contacting our Customer Support Team for further assistance. Here's how: 

 

  1. Go to the Help menu. 
  2. Select the QuickBooks Desktop Help option. 
  3. Click the Contact Us button/hyperlink. 
  4. Enter your question and hit let's talk
  5. Scroll down and choose to Get a callback

 

From there, you'll receive an estimate time of when they'll be in touch. 

 

Keep us updated on how the call goes. It's my priority that you're able to get back to running your business. Bye for now!