This is not the kind of experience that we want you to have trying to save paychecks, userkuhnfarms.
I understand that you've already exhausted all the resources just to get this resolved. You'll want to get in touch with our support team. This way, we'll be able to pull up your account in a safe session and they can take a look at your screen.
Let me also share this article to get their contact details and business hours: Contact Payroll Support
You can always visit our help articles in case you need some information about QuickBooks payroll.
Let me know how the call goes. I'll be around to assist in case you still need more help. Take care.
