Thanks for bringing this matter to our attention and for sharing your experience with us here in the Community, @bfordcvcc. I know how important your time is, that's why I'm here to share further details about this.
I appreciate all your efforts and the troubleshooting exercises you've gone through to help resolve this payroll error you've encountered. Getting this feature up and running is our top priority and rest assured that this issue is being taken care of with utmost urgency. Hopefully, you can run your payroll and pay your employees in no time.
The investigation you've mentioned is still open and in progress. Rest assured that you're already added to the list of affected users and in the loop about its status and fix. With this, please expect an email notification once the issue is resolved.
Please don't hesitate to let me know in the comment section below how it goes. If you have other payroll concerns, I'm always ready to help. Take care, @bfordcvcc.
