clake
Level 2

Employees and payroll

I have handled our multiple state employees as listed above. All employees are set up twice but the second one has {OR} after their name. I just manually combine the two at the end of the year for W-2 reporting.

Since the upgrade to Enterprise 2022 any employee with {} after their name cannot receive a paystub by email. I have exhausted support with several attempts to fix this. I was told to remove the {}. If I do this, does anyone have a suggestion how to represent an employee twice? They need to get their paystubs. 

Any suggestions are welcome!

Thank you,

clake