Employees and payroll
Thank you for sharing your concern in such great detail, @MonicaG.
I'm determined to ensure you'll be able to email all paystubs by sharing some troubleshooting steps to resolve it.
Let's run the Verify/Rebuild tool. Verify will detect any damaged data. Rebuild will attempt to fix the damaged data detected. It also allows your QuickBooks software to refresh the data inside the company file. Make sure to create a backup copy of your company file before doing the process. If there are changes that occur, having a backup copy allows you to restore it to undo the changes.
Follow the steps below on how to verify data:
- On the top menu, click File.
- Choose Utilities.
- Select Verify Data.
- Click OK when you see the message, QuickBooks detected no problem with your data.
- If Verify finds an issue with your data, you'll be prompted to Rebuild Now or View Errors.
- Click Close or View Errors and take note of the specific error message.
Next, here's how to rebuild data:
- On the top menu, click File.
- Choose Utilities.
- Select Rebuild Data.
- Click OK if you receive a prompt to back up your company file.
- Click OK when you get the message, Rebuild has completed and proceed to the next step.
- Run Rebuild Data again to make sure there's no error.
Additionally, make sure your QuickBooks Desktop is up-to-date. This way, you always have the latest features and fixes.
You may also read this article to get more tips about sending pay stubs from this article: Email pay stubs from QuickBooks Desktop.
Please keep in touch if you need more help with this. We'd be happy to assist you further. Have a great day!
