MonicaG
Level 3

Paystubs not emailing

**UPDATE** 

I logged on as administrator and was able to send some paystubs, but not all. I have tried several times to send the others but I keep getting the same message: "Your payroll was processed successfully but Quickbooks could not send some employee paystubs." The solution offered is to exit and restart, however, that doesn't help. 

 

We recently upgraded to QB Desktop Pro Plus 2022. When we ran payroll, we were unable to email the paystubs as we normally do.
I checked the email settings and was able to email invoices successfully, it's just the paystubs that are not being sent. 

Any suggestions?