katherinejoyceO
QuickBooks Team

Employees and payroll

Hello there, @knoxfarm2020.

 

Thanks for sharing your experience. I understand the urgency of fixing the issue with your reports after changing to Excel 365 from Excel 2007.

 

At this point, I'd recommend contacting our Customer Care team to check what's causing this to happen and help you fix it. 

 

You may click this link: https://help.quickbooks.intuit.com/en_US/contact. Then, follow these steps below:

 

  1. Select your QuickBooks Product, then choose your QuickBooks version.
  2. On the Contact Us page, click a topic.
  3. Click on the Get Phone Number button to see the support number.

 

Let us know if you need more help. Take care!