CharleneMaeF
QuickBooks Team

Employees and payroll

I know this hasn't been an easy process for you, tonsoyun. Let me make it up to you by making sure this issue gets investigated.

 

If you're unable to add more contractors in QuickBooks Online via a private browser, I'd suggest contacting our Support Team. They're equipped with tools to check the cause. It'll also allow them to submit a ticket to our engineering team to alert them about the issue if necessary.

 

Here's how:

 

  1. Click the Help (?) icon at the top.
  2. On the Assistant tab, click Talk to a human.
  3. Enter your concern in the Type something field, then click the send icon.
  4. Click I still need a human.
  5. Select Get help from a human.
  6. You can either select the Chat with us or Have us call you option.

 

I'd also recommend checking out our support hours to ensure you'll be assisted on time.

 

Additionally, I've included an article that'll help you learn more about preparing and filing your 1099 form. This ensures everything is accurate for the tax season: Get Answers to your 1099 Questions.

 

I'm only a few clicks away if you need assistance in managing your 1099 form, tonsoyun. It's always my pleasure to help you out again.​​​​​​​