Employees and payroll

I can see that you've already tried some steps to configure the new Brother HL-L2320D printer and understand where you came from, @MELE ONO.

I want to make sure we're on the same page. May I know if you're currently using the QuickBooks compatible checks that you can use in your daily transactions and your QuickBooks Desktop year version? If not, we can't guarantee if you're using checks from other vendors will always work with the system when using your new Brother HL-L2320D single feed printer.

On the other hand, you can order system-compatible checks in the QuickBooks Checks & Supplies. From the right part of your screen, you'll want to hover your mouse's pointer on the Phone icon to get the number.

However, if you're already using the QuickBooks compatible checks and still having a problem, I'd suggest using the QuickBooks Tool Hub to fix printing issues. You can follow the steps from this article: Troubleshoot Print problems with QuickBooks Desktop.

If the issue persists, I recommend contacting our QuickBooks Desktop Support team to investigate this further. They have tools to pull up your account and determine why you can't print a single vendor check correctly using your new printer and keep the check alignment fit right.

I'm adding this article as your reference about QuickBooks software and hardware system requirements: Start Here with QuickBooks Desktop.

Feel free to share updates or add questions if you have other concerns about printing checks and QuickBooks-related topics. I'm always ready to lend you my hand. Take care and have a prosperous business ahead.