Hello there, @asmjeremy. I appreciate you for joining this thread and sharing your issue with bank rules in QuickBooks Online (QBO).
One possible reason why your bank rules aren't applying to transactions is that you’re using a rule based on bank text when you meant to make a rule based on description or vice versa.
To give you more insight, the bank text is exactly the information QuickBooks receives from the bank. The bank text is the transaction you'd see listed in your bank account or on your bank statement. While the description is a simplified version of the bank text to make it easier to understand. For example, QuickBooks might simplify bank text by just saying the vendor name.
By default, QuickBooks shows the description in your list of transactions. To show the bank text instead:
- Go to Banking.
- Above the table, go to Settings ⚙.
- Select Show bank details.
Otherwise, you can also delete the rule and then recreate it if necessary.
Also, you can read this article to learn how to categorize and match online bank transactions in your QuickBooks Online account.
If you have any more questions, please don't hesitate to respond to this post and one of us will happily help. Take care and have a good one!
