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Employees and payroll
Thanks for joining this thread, michwonder and 4650js.
For michwonder concern, I'll show you the steps with a visual guide on how to locate the Options tab when updating your QuickBooks software.
Here's how to manually update your software:
- Go to the Help menu.
- Select Update QuickBooks Desktop.
- Click the Options tab.
- Select Mark All and then click Save.
- Go to the Update Now tab.
- Select the Reset Update checkbox.
- When you're ready, select Get Updates.
To give you more insight and a visual guide on how to update QuickBooks Desktop, please check out this article: Update QuickBooks Desktop to the latest release.
On the other note, I appreciate 4650js for sharing the results of the steps you've taken to resolve this alignment issue with your 1099.
The troubleshooting you've mentioned were the basic steps to fix 1099 alignment concerns. Since the issue persists despite trying them all out, I recommend contacting our QuickBooks Care Team. They can further investigate and come up with a solution to correct the alignment of your 1099's.
Please take note that our support hours for QuickBooks Desktop Pro, Premier, and Plus start from M-F 6 AM to 6 PM. For QuickBooks Desktop Enterprise, we're available any time, any day.
- In your QuickBooks Desktop program, go to Help > QuickBooks Desktop Help.
- In the Have a Question window, click the Contact Us link at the bottom.
- From the Contact Us page, select any topics.
- Under Here's how to connect with a QuickBooks expert section, click the Start a Message or Get Phone Number button.
You can also get our direct phone number on this link: Contact QuickBooks Desktop support.
For more info about the process of printing 1099's, please see this article: Print 1099 in QuickBooks Desktop.
You might also want to visit our help page to browse articles that can guide you with your QuickBooks tasks. To get started head to our QBDT help articles at this link.
I'm looking forward to hearing this 1099 issue is resolved. Let me know if there's anything else I can help you with. Have a great day!