Adrian_A
Moderator

Employees and payroll

Hello there, jeanvroman.

 

I've got some information and troubleshooting steps to share with you. 

 

To single out this issue, let's run the Refresher tool to end QuickBooks processes running in the background. Please follow these steps to perform a mini repair on your software:

  1. Close QuickBooks. 
  2. Download the Refresher tool.
  3. Save the file on your desktop.
  4. Run the QBRefresher tool.
  5. Re-open QuickBooks Desktop.

If the issue persists, you can follow the additional steps outlined in this article: Solutions for when QuickBooks stops working.

 

I've also added this reference for more information on how to align  and print 1099s: 

 

 

Let me know as to how these steps work on your end. I want to ensure that this gets resolved in no time. Keep safe!