Hi @Carol Garner,
Let's get this sorted out so you can align your 1099 forms without having issues.
It's possible that your company file is damaged that's why it's shutting down when aligning forms. To get this fixed, let's run the Quick Fix from the QuickBooks Tool Hub. It'll run a quick repair on your program. Here's how:
- Close your QuickBooks Desktop.
- Downloaded the most recent version of the QuickBooks Tool Hub.
- Open the downloaded file and install it.
- Once done, double-click the icon on your Windows desktop to open the tool hub.
- From the QuickBooks Tool Hub, select Program Problems.
- Select Quick Fix my Program.
- Start QuickBooks Desktop and open your data file.
If you get the same result, you can check out this article for more troubleshooting steps: Solutions for when QuickBooks has stopped working.
Once it's fixed, you can now continue creating and printing your 1099 forms.
Our doors are always open to help you again if you need further assistance printing 1099 forms. I've got your back, @Carol Garner.
