Hi slnj97!
There are two possible reasons for these duplicate payroll entries. Let me help you.
The first one is that you processed the payroll twice for the pay period. I suggest you pull up the paycheck list to verify. From the Payroll menu, go to Employees, then select Paycheck list. Make sure that the Date Range is correct, the Run Report.
Once done, review it to see if there are duplicate paychecks. If so, select one of those to open the paycheck and click Delete at the footer section. You can also refer to this article on how to fix an employee paycheck: Delete or void employee paychecks.
Another possible reason is that you downloaded these payroll entries from Banking. If so, you'll want to exclude them to fix this issue but we'll need to undo them first. Please follow these steps:
- Go to the Banking or Transactions menu and select Banking.
- For the new interface, go to Bookkeepping, select Transactions, then Banking.
- Select the bank account used for payroll, then proceed to the Categorized tab.
- Find the payroll entries and click Undo.
- Go back to the For review section. Find the same transactions, put a checkmark on the tickbox, then select Exclude.
You can also refer to this article on how to remove downloaded transactions: Exclude a bank transaction you downloaded into QuickBooks Online.
I added this link if you need help with reconciliation: Reconcile an account in QuickBooks Online.
I'm here to help you if you have additional questions. Take care!
