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Employees and payroll
Hello, @ashah1.
We've been receiving reports about the same error. Currently, our Product engineers together are working together to determine the root cause of this ongoing issue.
I'd recommend contacting our Customer Care Department for QuickBooks Payroll. This way, you'd be added to the affected user's list. Also, you'd receive an email notification once updates are available. Here's how:
- Go to: https://help.quickbooks.intuit.com/en_US/contact.
- Select your QuickBooks Product.
- Choose your QuickBooks version.
- On the Contact Us page, click a topic.
- Click on the Get Phone Number button to see the support number.
In the meantime, if your Microsoft Excel is updated, you can roll back to its version where you can still access the reports without the error prompts. You can also reach out to Microsoft Tech support or an IT professional to further help you in repairing Microsoft Office in a secured environment.
For additional insights, you may check out these articles:
- Export option for Excel
- Export report from QuickBooks Desktop to Microsoft Excel
- QuickBooks Desktop crashes when exporting report to Excel worksheet
We appreciate your patience while we continue working on this. I'll be around if there's anything else you need.