I'll make sure you'll be able to reverse your direct deposit, @chicaglenda.
You'll need to make a direct deposit reversal request between the 3rd and 5th day after the pay date. This way, we can ensure the original paycheck wasn't rejected. I'll show you how.
- Open the Direct Deposit Reversal form.
- Select New Request.
- Complete the required information and transaction information, and select Save.
- Once the reversal is approved, you can void the paycheck in your payroll records.
You'll get an email letting you know the request is accepted. if something is missing, your request will be sent back to you by email with instructions.
You can also check this link for more details about the process: Reverse a direct deposit.
Furthermore, you can also get in touch with our support team. This way, one of our live agents can look into your account in a secure environment and check the status of your employee's payroll.
When everything is all set, you might want to utilize this link for guidance in case you want to learn how to let your employees' view their pay stubs online: Invite your employees to QuickBooks Workforce to see pay stubs, W-2s and more.
You can count on me if you need more help with your payroll or with QuickBooks. I'm always here to back you up. Stay safe and happy holidays!
