Hello, anabananz4.
Thanks for the screenshot and for following-up with the error message. I'll take it from here and give details about the issue, and point you to the right direction on how you can pay your liabilities.
We have a reported issue here users are experiencing the "Oops! We found a problem" error message when paying tax liabilities. Our engineers are currently on the move and will roll out a fix a soon as possible.
In the meantime, you'll want to contact our support so they can pull up your account securely and help you pay the tax liabilities. They'll also add you to the list of affected users, so you'll be updated once a fix is released.
Here's how to contact one of our agents:
- Click the Help menu.
- On the list of preset options, select Talk to a human.
- When asked, enter the error message or simply type "Talk to a human" again.
- Click the I still need a human, then proceed with the Get help from a human link.
- Choose how you want to reach us.
Need to check your payroll amounts, employee data and other payroll-related information? This article will help you pull up a specific report to help you get the data you need: Run payroll reports.
We appreciate your patience as we're working to get the tax payment feature back to normal. If you have any other concerns regarding payroll or QuickBooks Online, I'd be glad to lend a hand again.
