Employees and payroll

Let's make sure you'll be able to export your data successfully, dhoschouer.

We've recently received reports that customers are experiencing problems with not being able to edit their accounting preferences in QuickBooks Online. Our engineers are aware of this issue and working hard to resolve this.

While they do, I would advise you to get in touch with our QuickBooks Support to be added to the list of concerned users. This way, you will be able to get notifications about the updates or once the issue is resolved.

Please be reminded that our Support Team is available from 6:00 AM until 6:00 PM on weekdays, and 6:00 AM till 3:00 PM PT on Saturdays. Here's how to contact us:

1. Click the Help (?) icon.

2. Choose Contact Us.

3. Enter a brief description of your situation in the What can we help you with? area, then click Let's talk.

4. You'll be presented with a few options for connecting with Intuit. Select Get a call.

For your exporting reference, check out this article: Export into QuickBooks Online or Desktop from Core, Premium, or Elite Standalone Payroll. This will provide you with steps on how to export paychecks, tax payments as well as contractor payments.

I'm only a post away if I can be of additional assistance. I'm always here to keep helping. Wishing you a wonderful rest of the week.