No update yet. I've tried contacting support and asking for an estimated time my case number will be fixed. They said they don't know and can't give an estimated time. We just have to sit and wait in the dark about our issue until someone from the QB team emails us saying it is fixed. It's been a couple weeks since the ticket was opened.
Unfortunately business can't wait forever in the dark so we've started looking at other services that don't have major integration issues with QBO. You'd think 2 Quickbooks products would have good integration with each other, haha. We'll keep the support ticket case open but until we hear back we'll be looking around at other options.
