Hi there, Benton.
I appreciate you for connecting with our Support Team to isolate the issue you had when exporting time from QuickBooks Time to QuickBooks Online. I understand that you need an immediate response to this matter. Rest assured our team are all hands working together to provide a resolution as quickly as possible.
For now, I suggest getting back to them so an agent can pull up the previous case you had and share updates on the status of the investigation.
Let me know if you have any other questions while tracking your time entries. I'm always here to help. Have a good one!
