Hello there, @ssmaupin.
I've checked our records here and found an open investigation about the error when Summarize Payroll Data in Excel Feature. Please know that our product engineers actively working to know the root cause of this issue.
In the meantime, our engineers recommend deleting and then re-downloading the QB_Payroll_Link.xlt template to get rid of the error. Here's how:
1. Close QuickBooks Desktop.
2. Open Windows File Explorer, and then select This PC.
3. Go to the C drive.
4. Select Program files (86x), then choose Intuit.
5. Go to the QuickBooks20xx folder, then select Components.
6. Click Templates, then find the QB_Payroll_Link.xlt file and delete it.
7. Reopen QuickBooks and get a full payroll update.
I'd also recommend contacting our Customer Support Team so that you'll be added to our notification list of the affected user. You can also give this INV-24874 number for a faster transaction. Once the issue is resolved, you'll receive an email notification. I'll guide you how:
1. Click on the Help icon at the top menu bar to select QuickBooks Desktop Help F1.
2. In the Have a Question window, scroll down to choose the Contact us link.
3. This will display the Contact Us screen.
4. Go to the Tell us more about your question section to enter the issue or topic in the field box.
5. Press the Search button to display the Get Phone Number or Start a Message button.
I’m adding a guide that lists our support hours and calls me back options to fit our customers' schedules: Support hours and types.
Additionally, here's an article that you can read to help personalize your payroll reports and streamline the reporting process: Customize payroll and employee reports.
Leave a comment below if you have other questions about QuickBooks. I'm always here to lend a hand.
