Thanks for sharing your situation on this thread, BlackInk3200.
I wish you didn't have to go through that.
When you print checks in QuickBooks Online, you can set the Adobe Reader as your default PDF viewer. This is part of the configuration when you're having issues with the alignment.
The other steps are also listed on this article: Configure your print settings for printing checks in QuickBooks Online.
I see that you also followed the troubleshooting steps provided above. But since you're getting the same result, and we're unable to further investigate what's causing this problem in the Community, I recommend reaching out to our Customer Care Team. They have more tools to review the settings and can work with our engineers.
Here are the steps:
- Click the Help icon located in the upper right-hand corner.
- In the Help window, click the Contact Us button located at the bottom.
- Enter your question and click Let's talk.
- Choose either Start a chat or Call us.
If you have the new QuickBooks Assistant help update, you can follow these steps:
- In your QuickBooks Online account, go to the Help > Assistant.
- Type Talk to a human and click the Contact a human button.
- Select Live Chat / Call me back.
You're always welcome to reply on this thread and let us know of the result. We want make sure this is resolved for you. Take care and stay safe.
