Hey BentonACT,
Thank you for reaching out to the QuickBooks Community. I will be delighted to assist you here. If the time has already been exported, you would need to contact Support to make any edits. Once connected with Support, there is a feature that we can add so you will be able to make edits on your own in the future.
As far as the rates are concerned, it will be best to get on a screen share with the agent to look at QuickBooks Online and QuickBooks Time together to resolve this issue. No worries, this will be done in a secured environment. You can contact us at 888.836.2720 or use our chat feature.
Would you mind letting me know how the interactions go? If you have any additional questions, I will be more than happy to lend a helping hand. I hope you have an awesome day.
