Our company has construction labor that is billable so we export time entries from Quickbooks Time to Quickbooks Online. In Time, we have rates set for all our construction members and we can export these hours from Time easily. However, on Quickbooks Online all the time that is exported has only kept the hours, the rate is now $0 so all billable time is billed as FREE LABOR to the businesses who are paying us for the work done. We can not edit the hours that are exported to QBO, either. Whenever we try to edit the hours in QBO it gives us an error with no explanation. To work around this, we have been manually entering the time ourselves into Quickbooks Online and it is becoming too much work to handle. Can anyone help us figure out why our billable hours are losing their rates and why we can not edit the hours in QBO after they are exported from QBTime?
Thanks!
