Hi @FLCWendy,
As mentioned by my colleague above, it’s possible the returned check is from the previous quarter, which is why you’re also getting the error when trying to delete it. Let me route you to our Payroll Support to help remove the paycheck.
They can securely access your employee’s record to get rid of the check. Here’s how:
1. Sign in to your QuickBooks Online company.
2. Select Help (question mark icon) at the top right.
3. Select Contact us.
Please let me know if there are other things you need help with. Have a good day!
