Hi, sfister.
Since the sick pay accrual still doesn't calculate correctly on your end, I recommend reaching out to our Support Team for further assistance. A live agent can look into your account securely and review each employee's sick or vacation time.
To contact support:
- Open your QuickBooks Desktop (QBDT) file.
- Go to Help, then select QuickBooks Desktop Help.
- Select Contact Us.
- Enter a brief description of your issue, then select Let's talk.
- Choose a way to connect with support.
I'm also adding this article for more tips about fixing issues with sick or vacation time in QBDT: Sick and vacation time incorrect or not accruing on paychecks.
Please keep in touch if you need more help with this. I'm determined to help. Keep safe!
