AlcaeusF
Moderator

Employees and payroll

Hi @Tiffiny Taylor Krugh,

 

I appreciate you for getting back to us here in the Community. Allow me to step in and provide some clarification about deleting a pay schedule in QuickBooks.

 

Currently, a direct way to remove the duplicate schedule in the Premium version is unavailable. You'll need to contact our Payroll Support Team for further assistance.

 

They can securely pull up your account and make the changes on your behalf. Our Customer Support Team for QuickBooks Online Payroll - Core, Premium is available from 6 AM - 6 PM PT (Monday - Friday).

 

Here's how:

 

  1. Click the Help tab in the upper-right corner.
  2. Go to the Assistant tab.
  3. Click Get help from a human.
  4. Choose Chat with us or Have us call you

 

For additional reference, you can use the following article to learn how to review payroll preview summary or test messages when using Auto Payroll: Use Auto Payroll to pay your employees.

 

Keep us posted if you need anything else regarding the payroll schedules of your employees. Have a great day.