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Employees and payroll
I'd be glad to help you today, @atsportables.
I recommend performing the verify and rebuild troubleshooting to scan your data. This will help QuickBooks identify and self-resolve potential data integrity issues.
To verify data:
- Select Window then Close All.
- Go to File then Utilities. Choose Verify Data.
To rebuild data:
- Go to File, Utilities then select Rebuild Data.
- Choose where you want to save your backup.
- The Rebuild Data utility starts as soon as the backup is finished.
- Hit OK when you see "Rebuild has completed".
For the detailed steps, you can review this article: Verify and Rebuild Data in QuickBooks Desktop.
If the issue persists, you can contact Payroll Support. This way, we can look into it further and see how we can help you from here.
Feel free to leave a comment below if you have further questions. Take care!