Candice C
QuickBooks Team

Employees and payroll

Hey again, @BuckServ88

 

Thanks for reaching back out to us with your concern about the error you're receiving in your QuickBooks Desktop account. 

 

If you've tried all the steps above and reviewed the articles about the error code, the best way to get this fixed is by contacting our Customer Support Team. They'll be able to use more advanced tools to look on the back end of your account. Here's how: 

 

  1. Go to the Help menu. 
  2. Choose the QuickBooks Desktop Help option. 
  3. Click the Contact Us hyperlink. 
  4. Give a brief description of the issue (error code: 9000) and hit Let's Talk
  5. Scroll down and select to Get a callback

 

That's all there is to it! 

 

If you have any other questions or concerns, don't hesitate to ask. I'm always here to lend a helping hand. Keep us updated on how the phone call goes. Take care!