Glad to have you here, @dburke1,
I have set up my account under Accrual Basis and the Project reports displays Accrual for the Accounting Method by default. In the meantime, you can switch the accounting method manually or toggle it in the Account and Settings page.
You can also try this is a private browser. Unexpected issues in QuickBooks are sometimes affected by the amount of data stored in the cache. This is because a regular browser will constantly overwrite itself and will not remove history unless done manually.
Private browsing will not save any history, so it's a great place to identify issues in the browser. Use these keyboard shortcuts to launch a new private window:
- Google Chrome: press Ctrl + Shift + N
- Mozilla Firefox: press Ctrl + Shift + P
- Safari: press Command + Shift + N
If it works, clear the cache to resolve browser issues in QBO. Using a different browser can also help.
If you need additional help with this banking concern, let me know in the comment below. I'll be right here to help you further. Have a good one!
