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Employees and payroll
Hello there, @Test2Go.
Direct deposit paychecks can be canceled up until they start to process. We process paychecks two banking days in advance, at 5 pm PST (Pacific Standard Time). For example, if you've scheduled an employee's paycheck on Friday, you can cancel it until 5 pm PST Wednesday.
If it hasn't been processed yet, you can delete the paychecks:
- Click Workers, then choose Employees.
- Click Paycheck list under Run payroll.
- Select the check to be deleted, then click Delete.
- Click Yes to confirm the deletion.
If you can't delete it, you can contact payroll support for assistance. Here's how:
- Navigate on our website: https://payroll.intuit.com/support/contact/?infosrc=qs&service=64.
- Choose Intuit Online Payroll.
- Under Free Live Help, get the number for QuickBooks Online Payroll.
I'm still here if you have other payroll concerns though, just leave a comment below.