Hey there, @casscam.
Thanks for reaching out to the Community for support. I'm happy to lend a hand with unlocking your timesheets.
QuickBooks Time places this lock on timesheets when they are exported to QuickBooks to tell the system not to export them again. It's important to know that the time can only be unlocked up to 90 days in the past. I've included some steps to walk you through the process below.
- In QuickBooks Time, go to the QuickBooks dropdown and select Unlock Exported Time.
- Choose a Start Date and an End Date.
- Click on All employees and choose individuals, groups of employees, or all employees to unlock time for.
- The timesheets that will be unlocked are displayed for reference. Hit Unlock Timesheets.
- In the notice that displays, select Confirm unlock.
- Go to Approvals and choose the same date range and employees you chose to unlock.
- Click on Unapprove for each employee.
- In the Approvals Report, Time Entries > Timesheets, or anywhere you can edit time, make your desired changes.
- Go to Approvals and re-approve the timesheets.
That's all there is to it. You can see Unlock QuickBooks Time timesheets exported to QuickBooks for additional details about this process.
Let me know if you have further questions or concerns. I'll be here every step of the way. Take care and have a great evening!
