FritzF
Moderator

Employees and payroll

Thanks for joining this conversation, @LDO.

 

We received reports regarding users getting the same issue with Intuit Full Service Payroll. A ticket was already created and forwarded to our Product Engineers. They're now working to fix this as quickly as possible.

 

In the meantime, I highly suggest contacting our Support team so they can add your details to our notification list. This will also help our Engineers determine the number of affected users. An email notification will be sent to you once this has been resolved. I'll also inform you here when we get the update as well.

 

To reach them, you can follow the steps shared by my colleague above or refer to this article: Contact Support.

 

For more information about managing payroll using Intuit Full Service Payroll, consider checking out this article for future reference: Create payroll for Intuit Full Service Payroll.

 

Please know that I'm only a few clicks away if you have any other issues or concerns. I'll be here to help. Have a great day!