AileneA
Moderator

Employees and payroll

I know how urgent it is to get an on-hold from one of our supervisors, userpayroll and 9130349659890896.   

 

I'm here to ensure that we will be able to address your concern immediately, Before diving into contacting our customer support team. You may consider posting your inquiries in the Community. As always, Community is full of experts who are knowledgeable in all aspects of QuickBooks, so please reach out to us if there's anything you need.   

 

Though, to speak with one of our representatives, you have an option to either Chat or Get a callback. That way, one of our phone representative agents will call you as soon as they're available. Please follow these steps below:   

 

  1. Sign in to your QuickBooks Online company. Then click Help (?).  
  2. Click Talk to a human.  
  3. Choose Talk to a human.  
  4. Enter your concern.  
  5. Tap Contact us. Then choose a way to connect with us.    

 

With the current global pandemic of Coronavirus, we have limited staffing. I suggest waiting for the call back from our support. They will call you as soon as they're available. Please check out our support hours and contact us at a time convenient: ​​Support hours and types.      

 

In the meantime, I'd suggest visiting our Community Help website that shares helpful articles to read on topics like account management, banking, reports, and more. Just select a subject from the Topics drop-down menu.   

 

Should you have additional questions or concerns, click on the Reply button to leave a comment. I’ll be glad to help you. Stay safe!