BallroomDance
Level 1

Payroll Update keeps saying "... We strongly recommend that you go online again before 04/01/2021. [PS038] - And I get the Error Codes: 40003

I had the same issue in early February - except it was stuck on January 25(?), 2021. I worked with QB Support to fix said issue and I was assured my licensing had been corrected and I would no longer have any issues. I went to do my Quarterly yesterday and because of the new Updated Payroll issue I was unable to use any forms and my payroll is all messed up. because it didn't process the correct taxes. So I had to do everything by hand so we wouldn't be late - since you have no late night or weekend support. Why do I bother paying for QB payroll if it doesn't work when I need it.

I an one very frustrated customer.

How do we fix this issue? permanently.

Also, I tried to go through the "Get Payroll Updates" menu tried both options and received a "Error Codes: 40003" what's that?