Jen_D
Moderator

Employees and payroll

Thanks for joining this thread, @tmosey,

 

I want to make sure we can help you with this. When you say you have a couple categories, are these payroll items or classes. I need your confirmation so I can help you further.

 

Also, if you can send a screenshot of the problem, that'd be much appreciated.

 

If this preference had worked before and suddenly wouldn't work anymore, please contact our Technical Support directly. Our representatives can check your Intuit account and can help you make necessary updates therein. Here's how to contact us:

 

  1. Go to your QuickBooks Home page, then click the Help menu at the top.
  2. Choose QuickBooks Desktop Help from the drop-down.
  3. Hit the Contact us icon.

 

I'll be right here if you need further help. Mention me in the comment below so I can help you further.