Employees and payroll
Hello @JustJean,
I appreciate you for getting in touch with us about QuickBooks E-Pay. I would feel the same way too in that situation if the ability to change the payment method is unavailable.
Since we comply with the VA regulations, we're aware of the changes in the program. As of now, it's mandated by the state to use e-pay for the payments. It's the reason why there's no option to change the information in QuickBooks.
Also, you usually encounter an error message if there is missing payroll information that you need to complete within the system. To get rid of any issues, I recommend running the Payroll Setup Wizard feature.
This helps ensure that all necessary information is entered or set up correctly in QuickBooks. Please follow these steps:
- Click the Employees tab at the top menu bar.
- Select Payroll Setup.
- Complete the setup.
For additional reference, you can use the following article to learn about the recent payroll updates for each Desktop version, as well as the changes to the tax tracking types in QuickBooks: Latest payroll news and updates.
Please know that I'm just a post away if you have any other questions regarding making tax payments and running payroll. Take care.
