Tonight - I FINALLY RESOLVED 2107
The payroll subscription was still linked to my subscription. I went into the old file after a duck fit. Tech support wanted me to delete all payroll from the beginning of time and reenter it by hand. I did it for one payroll and the issue was still there. I then went to the old file before the change in subscription keys and there I successfully submitted a zero payroll without the error. The subscription key was changed in the old file and has since worked smoothly. I did learn a few things I've not used in QB. The ctrl F key (which I use frequently) filter - online status - identifies all direct deposit payroll items. Debra
