Bellacuda
Level 1

New Employee, can't get past initial setup of withholdings.

New employee in withholdings (W-4 details) screen gets error message "Something's not quite right."  Per previous instructions to resolve, employer manually entered all the withholdings (W-4 details) for new employee.  That fix allowed for payroll to be run and employee is receiving direct deposits correctly.  The original issue remains - the new employee logs into workforce.intuit.com and is put right back into the setup screen for withholdings which they still cannot bypass even though the data has been entered manually by the employer.

 

How do we get around this so the employee isn't prompted to enter withholdings and can access their pay stubs and other features?  Screen shot of error on last page of withholdings data entry: 

Screen Shot.png