Thanks for reaching out to the Community, deniseblader.
I'd be more than happy to guide you through clearing your temporary internet files in Microsoft Edge.
Here's how:
- Go to Settings and more, then Settings (⚙️).
- Click Privacy, search, and services (🔒).
- Under Clear browsing data, hit Choose what to clear.
- Pick a Time range.
- Choose each type of data you want cleared.
- Select Clear now.
You can find additional information about clearing cached data in our Clear cache and cookies resource.
If you continue encountering an error while sending usage data, I'd recommend getting in touch with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research, and create an investigation ticket if necessary. Detailed steps for contacting them can be found in Rejeil_O's post.
I'll be here to help if there's any questions. Have a great Friday!
