This may not be an easy process for you, tmmfourus.
I'm here to provide some insights into the issue. Once you upload the file, the link will disappear from the To-Do list. And, our representative can view the document you've uploaded.
If you need to upload another form or documents, we need to create another link. You can ask the representative to create multiple links moving forward.
I know you've already contacted them. However, I suggest getting back in touch with them so they can create the link again to your To-Do list.
Here's how to get in touch with them:
- Select Help (?) at the top right.
- In the search field enter the topic you need help with. You can also enter questions.
- Select Contact us to connect with a live support agent.
- Enter a brief discussion of your concern, then click Continue.
- Choose a way to connect with us:
- Chat with us
- Have us call you
- Call us
For other things you need to run payroll, check this article: Get started with Payroll.
Keep in touch with me if there's anything else you need concerning payroll. I'm always glad to help you.
