ShiellaGraceA
QuickBooks Team

Employees and payroll

Thanks for coming by @Alpha_T.

 

Currently, we have a reported case about "Something not quite right when trying to set up direct deposit." As mentioned by my colleague @
Rea_M, our engineers are diligently working on the fix.

 

To ensure you'll get an update about the resolution status, please contact our Payroll Support again. This way, they can add your company to the list of affected users and provide the investigation number INV-53991 for easy tracking. Please refer to the above steps to reach out.

 

Additionally, here's a link that covers all the tasks you can do when using the payroll feature.

 

Don't hesitate to reach out to me anytime if you still have questions or concerns with payroll. I'm more than happy to help. Have a nice day ahead.