Hello, @wendyduncan.
The Community is not able to check the updates of the investigation, I'd recommend contacting our QuickBooks Technical Support team to add you to the list of the affected users about sending your payroll.
Our Support Team is available every Monday to Friday 6 AM – 6 PM Pacific Standard Time (PST) and on a Saturday from 6 AM – 3 PM PST.
As soon as there's an update about this issue, an email will be sent to you to assure you're up to date with the progress of the investigation.
I've added an article for your future task about tracking your business financials: Understand reports.
As always, I'll be glad to provide further assistance if you need it. Take care.
