Desktop Payroll
This started last week when I tried to send my payroll. It said it wouldn’t send, but I received an email that confirmed that the payroll service received my direct deposit/payroll information. I chatted with someone from intuit at that time and they said that intuit knew about the problem and was trying to fix it.
Now yesterday I went to send my payroll and
I get this message when I try to send my payroll information.
Warning
Problem uploading data to service.
Sign on was rejected.
Additional information from Payroll service
Problem We encountered a problem with your payroll transaction request.
Solution to resolve the issue contact a payroll service representative.
http://payroll.intuit.com/contact.jhtml
(Message Code 2107)
NO email saying it went through this time.
Chatted with 2 different people yesterday (4 hours total) and they tried different fixes, but nothing worked, so they said they were going to have somebody else try to fix it and then get back to me.
12 hours later and nobody has contacted me.
I moved my company file to another computer, same problem.
Any help would be appreciated.
