Employees and payroll

Hi there, daviscabinet1.

Thanks for reaching out to us. I'm here to help provide some information about deleting paychecks in QuickBooks Online (QBO). 

We have an ongoing issue where some users are not able to delete paychecks in QBO. Our engineers are already investigating the root cause of this unexpected hitch and working to implement a solution. 

While we're continuing to work on resolving this issue, I suggest reaching out to our Customer Care Team to add your account to the list of affected users. This way, you’ll be notified of any updates on the progress of the investigation via email. 

Here's how you can contact our phone support: 

1. Click this link: https://help.quickbooks.intuit.com/en_US/contact.
2. Select the version of QuickBooks, click Contact Us.
3. Type-in Customer Support on the search bar. 
4. And click Get the Phone number below. 

For additional reference, you can check this article on how to void or delete paychecks. 

We appreciate your patience as we work through this. Please check in with us if there’s something else you need help with. I’ll be around to help.