MLom
Level 3

Auto Payroll. Automatically pay your employees Current ineligible. Why?

Auto Payroll. Automatically pay your employees Current ineligible. Why? I cannot activate this option in QBO- Payroll? It looks like all issues are caught up.

All Criteria for Auto Payroll are met. Payroll Full-Service Payroll.  Apps (3) Intego, SimplyInsured, Guideline 401(k).

DD & auto e-file/e-pay taxes are working, no problem. I want the Auto Payroll instead of doing manually. I tried using different browsers and New incognito (Google) and New Private Window (Edge)

These resources were reviewed, and it looks like all issues are caught up:

https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll/auto-payroll/01/353698

https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll/quickbooks-online-payroll-de...

The response I got from QBO Technical Support was to post here the problem ☹