wmldwilly
Level 3

Employees and payroll


@Rubielyn_J wrote:

Hello there, @wmldwilly.

 

Let me share some information about Adobe Reader Acrobat in QuickBooks Desktop for Mac.

 

First off, operating system or Adobe reader updates can affect on how QuickBooks generate your PDF file. To help fix this, we can update your Adobe reader. 

 

Here's how:

  1. Open Adobe Reader. 
  2. Click the Help drop-down menu and then select Check for Updates.
  3. Choose Yes and if you've set a security preferences on your computer, enter your Username and Password.
  4. Enter your information and click Install Helper.
  5. Select Ok once done.

Then, restart your computer to apply all the specific updates.

 

Also, you can check out page 229 of this user guide for more info about printing forms in QuickBooks Desktop for Mac: User Guide for QuickBooks for Mac.

 

Fill me in if you have other queries. I'm here to help as soon as I can. Keep safe and healthy.


 

Hi there.  Thanks for your input.  Let me share some information with YOU about Adobe Reader 9, the version that is hard-link called by the payroll module in quickbooks desktop mac 2020, especially if you've updated to Catalina or further to Big Sur:

 

It doesn't work. At all. It's a 32-bit application.

 

So all the explanations in the world aren't going to speed up some software engineer sitting down to UN-hard-call a specific version of a helper application that doesn't run on one's mac anymore, unless of course one has remained two operating systems in the past. :)

 

Thanks though.  Your explanation was very thorough. :)