I understand the impact of any alignment issues when printing your W2 forms, @Tysha8751.
When printing W2 forms on a pre-printed form, there are several other factors to consider. One of which is the specific printer you're using and its version of print drivers. Also, you'd want to make sure that both your QuickBooks software and payroll tax table is updated to the latest version.
Since you've already perform all the necessary troubleshooting steps, I'd recommend contacting our Technical Support team again. From here you can make a request to speak to a supervisor again. Also, they have the tools to conduct a secured screen sharing to further investigate the root cause as to why you're unable to accurately aligned your W2 forms.
Lastly, I've added these resources for additional reference:
The Community is always here if you need more help with QuickBooks.
