All of those issues have been tested.
In fact each time we encountered the error and contact tech support, they acknowledged the issue was on QB's end and it wouldn't happen again. Here we are 2 1/2 months later still encountering the issue with no resolve. Each time requiring us to call into tech support and spend a minimum of an hour on the phone as they escalated to higher supper. I am just thankful the Direct Deposit at least were transferred to be deposited to our employees accounts and it is just a matter of QB server syncing back to our file to update the paychecks as sent and upload the VMP. Extremely frustrating when you are dealing with employees pay and livelihood.
