Hi there, @fortsutter11.
I've got you covered. I have the steps to help you resolve the missing "Let's get started" button so you can manually file your 1099.
A cache-related issue is likely preventing the "Let's get started" button from appearing when preparing 1099. In this case, use an incognito or private window to rule this out:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari (newer versions only): Command + Option + P
From there, log in to QuickBooks Online and prepare the 1099 form again. When you're able to do so, go back to the regular browser and clear the cache. This deletes the data that causes the issue.
Afterward, close out the browser processes to complete the clearing process. You can also use another supported browser as an alternative.
Regarding the 1099 self-filing option, make sure to follow these steps:
- Go to Expenses, then Vendors.
- Click the Prepare 1099s button.
- Proceed with the Let's get started or Continue your 1099s button.
- Map your accounts and prepare the vendors for the 1099 form.
- When you get to Step 5, click the No, I'll print and mail option instead.
For the complete workflow and details about preparing 1099 in QuickBooks Online, open this article: Create and file 1099s using QuickBooks Online.
It appears that you've already accessed our help articles. If you need to do a certain process in the program, you can open our articles-list to see the full content: QuickBooks Online articles list.
You can always reach out to us here in the Community if you have any other questions.
